L'Émérite de Brossard

My mom lives here, and I love it. The residents are friendly, and what can I say about the staff! They really know how to put you at ease. I definitely recommend it!" 😊

Management is ageist and takes advantage of the vulnerability of some seniors to make money from them. The number one value of a residence should be to respect the senior and support them in their daily lives (their well-being). This value should come before any other aspect (money). Unfortunately, management hides certain things to make a profit. This famous management will explain a clause in the lease to you orally, while the written lease states the opposite... All this to their advantage of course. You must read the contract carefully to avoid being taken in by this management, thirsty for your duly earned money.

My mother lived there for 4 years. I believe she received adequate care. She was found on the ground and sent by ambulance. No one contacted me to notify me even though I am her daughter and her only family. I left messages and I was called back 4 days later, even though I announced her death. No one apologized and everyone is passing the buck for this mistake.

My mother has been living there since June 2020 during the pandemic. The measures have been excellent. She enjoys the meals and exercises three times a week. She is happy and loves it.

Unfortunately, I am a victim of theft regularly.