Résidence Marie-Clothilde

The caregivers who look after the residents don't have training with people with cognitive impairments, so there are several shortcomings. Mom has now passed away. She stayed there for several months; we had to look after her. Rest in peace 🕊️❤️🕊️ I reread the presentation of the residence for people with cognitive impairments. Lots of nice words, but the reality is quite different. My sisters and I were very present with Mom, and we had to ask for explanations very often. Being very present is one thing, but only visiting occasionally.

Meals have increased from $850 to $1400. Categorical refusal to provide an explanation. Serious lack of transparency.

I was looking for a residence but after reading the article about the $600 increase for a senior citizen, I'm going to cross this residence off my list.

The rental manager gave us a warm welcome, and the staff took excellent care of my mother-in-law. They really helped us through the transition. We have nothing negative to say; we are relieved to know she is safe and well cared for. Thank you to all the staff! 🫶

I would like to acknowledge the work of the management team in collaboration with the CLSC since mid-July 2024. Signs have been added to the doors to ensure that residents do not leave without permission, even the most persuasive ones, as some residents appear very independent but have cognitive impairments. I would describe the care staff as very attentive and reliable. Thank you very much.