CHSLD Jean-de-la-Lande

The staff on the 5th floor (and throughout the residence in general) are truly wonderful. They are caring and attentive. They do everything they can with the resources available in our healthcare system. They are kind and respectful towards the residents. Well done and thank you!

Worst place ever. Rooms, food, care. I would add the blatant lack of empathy and compassion from some staff members. My mother passed away three weeks after being admitted, and I'm convinced it was partly due to the three factors mentioned above. Avoid it if you have the luxury of choice.

Ignorant door staff & most staff,seems like they feel they are above everyone. This place needs to be investigated and shut down.

Most DISGUSTING obnoxious housing for old people seeking help from the government filthy staff very DISRESPECTFUL and very ignorant people who work there !!!!!! It needs to change my mother suffers enough in that place and if it were my choice it be shut down !!!!

Blatant disrespect for the deceased and their families... they make the deceased pass through the area where they store recycling and their garbage, while ambulances can pass through the main entrance. They say it's their rules, but I see that it's the fear and disgust of death that drives them to act in a selfish and disrespectful manner. I strongly advise you not to do business with them for your loved ones, because they will get rid of them like common garbage at the time of their death.